Shipping policy
Shipping Policy
Thank you for choosing Solviyoo. We are committed to delivering your order as quickly and safely as possible.
1. Free Shipping
We offer Free Shipping on all orders across India. There are no hidden delivery charges at checkout.
2. Order Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods (like festivals), processing may take an additional 24 hours.
3. Delivery Timeline
We use reliable Logistic Partners to ensure your package reaches you on time.
Metro Cities: 3–5 business days.
Rest of India: 5–7 business days.
Note: Delivery times are estimates and may vary slightly based on your location.
4. Real-Time Tracking
As soon as your order is shipped, you will receive a tracking link via SMS and Email. You can use this link to monitor your package's journey in real-time until it reaches your doorstep.
5. Cash on Delivery (COD)
We offer Cash on Delivery for almost all pincodes in India. Please ensure you are available at the provided address to receive the package and make the payment to the courier agent.
6. Shipping Damages
If you receive a package that is clearly damaged or tampered with, please do not accept the delivery and contact us immediately at support@solviyoo.com.
7. Address Accuracy
Please double-check your shipping address and phone number at checkout. We are not responsible for delivery failures caused by incorrect or incomplete address details.